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Legal Advice

Last modification: July 2021

Access to this website attributes the condition of USER and implies full and unreserved acceptance, from such access and / or use, of this legal notice and privacy policy in its latest version, without prejudice to the General Conditions of Contract, if any, are mandatory. Therefore, we advise you to read these documents before using the features offered by this Web site, as well as each time you access it, as we reserve the right to change, modify, add or delete at any time part of these conditions.

The mere access to this website does not imply in any case the existence of a commercial relationship between the user and the website.

1. OWNER OF THE WEBSITE

For the purposes of the provisions of Art. 10 of Law 34 / 2002 of July 11, Services Information Society and Electronic Commerce, provides the following information about the owner of this website:

– Owner of the Web: ACTUACIONES INTRAMUROS, S.L. (hereinafter, the HOTEL).
– Registered Office: Plaza Conde de Rodezno, 10
– TAX IDENTIFICATION NUMBER: B71103691
– Registration data: Registered in the Mercantile Register of Navarra, Volume 1.634, Book 0, Folio 138, Page NA-32.425, Inscription 1.

In addition to the registered office, the following channels are available to users to address their requests, questions or complaints:
– Web contact form
– Email: info@totem-madrid.com
– Phone: +34 914 260 035

2. CONDITIONS OF USE

1. Introduction. This website provides information about the HOTEL, and users may send queries, as well as request and formalize reservations directly through an on-line reservation platform. By accessing and using this website, you agree to be bound by the conditions set forth below, so you are advised to read this section carefully before starting your navigation.

2. Obligations of the Users. Users agree to use this website in a lawful manner, in accordance with the provisions of these terms and conditions and in a manner that does not cause damage to the rights or interests of HOTEL or third parties. By way of example and in no way limiting or excluding, the User also undertakes to:
– Not to incur in illegal activities or activities contrary to public order or good faith;
– Not to use the data published on the Web for sending unsolicited communications (spam).
– Not to introduce or disseminate false, misleading, ambiguous or inaccurate information or content on the website in such a way as to mislead the recipients of the information, nor disseminate content of a racist, xenophobic, pornographic, apology of terrorism or infringement of human rights or minors;
– Not to carry out actions that involve or entail a violation of the intellectual property rights of HOTEL or third parties;
– Not to cause damage to the physical and logical systems of HOTEL, its suppliers or third parties;
– Not to introduce or spread in the network computer viruses or use any other physical or logical systems that are likely to cause the aforementioned damage.
– Not to remove, alter, evade or manipulate any protection device or security system that was installed on the pages of this website.

3. Exclusion of responsibility. This Website is provided “as is” and its use is at the User’s own risk, therefore, neither HOTEL, nor its administrators, employees, suppliers or collaborators shall be liable for damages, of any nature, direct or otherwise, arising from the use of the Website, expressly excluding HOTEL, to the full extent provided by law, any kind of guarantees, whether express or implied.
HOTEL does not guarantee the availability and accessibility of the Website, although it shall make all reasonable efforts in this regard. Occasionally, interruptions may occur for the time necessary to carry out the corresponding maintenance operations.
HOTEL is not responsible for possible damages derived from interferences, interruptions, computer viruses, telephone breakdowns or telephone disconnections caused by reasons beyond the control of the aforementioned entity; delays or blockages in the use of this electronic system caused by deficiencies or overloads in the data processing center, telephone lines, in the Internet system or in other electrical systems; nor for any other alteration that may occur in the Software or Hardware of the Users. Neither does it guarantee the absence of viruses, malware, Trojans or other elements that may cause alterations in the User’s computer system, documents or files, excluding any liability for damages of any kind caused to the User for this reason. Likewise, HOTEL shall not be liable for damages caused by third parties through illegitimate intromissions beyond its control. HOTEL shall not be liable for damages caused by the use or misuse of the contents of the Website, nor for the consequences that may arise from errors, defects or omissions in the contents that may appear on this Website provided by the Users themselves or other third parties. HOTEL assumes no obligation or responsibility whatsoever with respect to those services that it does not provide directly.

4. External links. In no case shall HOTEL assume any responsibility for the contents of the links belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and legality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections shall not imply any type of association, merger or participation with the connected entities.

5. Denial of access. HOTEL reserves the right to deny access to the Website to those Users who fail to comply with the present conditions; in the event of unforeseen technical or security problems; or in compliance with a requirement and/or a police, judicial or administrative order. Such cancellation or suspension shall be carried out at the sole discretion of HOTEL and shall not give rise to any type of compensation.

6. Processing of personal data. Users consent to the processing of their personal data. to the extent and under the terms indicated in our privacy policy, which is available on the home page of the Web, also being this policy incorporated into these conditions by reference. In this policy, Users will find information on how to exercise their rights of access, cancellation and rectification of their personal information, as well as the right to oppose its processing.

7. Intellectual property and copyright. Without prejudice to the contents on which third parties hold intellectual rights, the intellectual property rights of the Web, the domain name, its source code, design and navigation structure and elements contained therein (including but not limited to images, sound, audio, video, software, or text, trademarks or logos, color combinations, structure and design, etc.. ) are owned by HOTEL , who has the exclusive rights to exploit them in any way, and especially the rights of reproduction, distribution, public communication and transformation, in accordance with the provisions of the Intellectual Property Law in force. The reproduction, distribution and public communication, including its modality of making available, of all or part of the contents of this website in any support and by any technical means, without the authorization of HOTEL or, if applicable, of the third parties holding the intellectual property rights or copyright over the affected contents, are expressly prohibited. Notwithstanding the foregoing, the user of the website may view the elements of this website and even print, copy and store them on the hard drive of your computer or any other hardware provided it is solely and exclusively for personal and private use. Those entities or persons who, with the prior authorization of the owner of this website, intend to establish a link to it, must ensure that only allows access to this website or service but does not reproduce its contents and services.

8. Nullity of the clauses. In the event that a clause of these conditions of use is declared invalid, it will only affect that provision or that part that has been so declared, subsisting the conditions in everything else and having such provision, or the affected part, by not put.

9. Acceptance. Access to and use of the Web necessarily implies that each and every one of these terms of use are expressly accepted by you.

10. Applicable law and jurisdiction. Without prejudice to the rights recognized to consumers by the Royal Legislative Decree 1/2007 of 16 November, this website shall be governed by Spanish law excluding its conflict of law rules and any dispute that may arise from its use or the services linked to it shall be subject to the jurisdiction of the competent Courts and Tribunals according to the domicile of the owner of the web, expressly waiving the users to their own jurisdiction if they have it. The European Commission provides a platform for online dispute resolution aimed at consumers, who can access it through the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage